Your Privacy Matters

When you visit our website or place an order, we may collect the following information:

• • Contact Information: Name, email address, phone number
• • Delivery Information: Shipping address for order fulfillment
• • Order Details: Products purchased, quantities, preferences
• • Communication: Messages sent through our contact forms or WhatsApp
• • Website Usage: Pages visited, time spent, referring sources

We use your information to provide the best possible service:

• • Process and fulfill your chocolate orders
• • Communicate about your orders and delivery status
• • Respond to your inquiries and provide customer support
• • Improve our products and services based on your feedback
• • Send updates about new products and special offers (with your consent)
• • Ensure website security and prevent fraud

We respect your privacy and do not sell or rent your personal information. We may share information only in these limited circumstances:

• • Delivery Partners: Shipping address with trusted delivery services to fulfill orders
• • Payment Processors: Secure payment information for transaction processing
• • Legal Requirements: When required by law or to protect our rights
• • Business Transfers: In the unlikely event of a business sale or merger

We take data security seriously and implement appropriate measures to protect your information:

• • Secure data transmission using industry-standard encryption
• • Limited access to personal information on a need-to-know basis
• • Regular security updates and monitoring
• • Secure storage of customer information
• • Regular backup procedures to prevent data loss

You have the following rights regarding your personal information:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Ask us to correct any inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal requirements)
• • Opt-out: Unsubscribe from marketing communications at any time
• • Portability: Request your data in a portable format

Our website uses cookies to enhance your browsing experience:

• • Essential Cookies: Required for website functionality
• • Analytics Cookies: Help us understand how visitors use our site
• • Preference Cookies: Remember your settings and preferences
• • Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences.

If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Last updated: January 2025